When the “dog days” of summer roll in, and even our feline friends are indulging in extra “cat naps” to beat the heat, ensuring your beloved pets are cared for becomes a top priority, especially when life takes you away from home. At solcat.net, we understand the unique needs of pet owners seeking reliable and professional pet care services. We’re dedicated to providing peace of mind, knowing your furry, scaled, or feathered companions are in capable and caring hands. This guide outlines our transparent and straightforward service offerings designed to cater to every pet’s needs and owner’s budget.
Tailored Pet Care Services to Fit Your Lifestyle
We believe in personalized pet care. That’s why we start with a free New Client Consultation. This initial meeting is crucial for us to get to know you and your pet. We’ll discuss your pet’s specific routines, dietary needs, medical requirements, and any unique quirks they may have. This consultation also allows us to understand your preferences for home access and security, ensuring a seamless and comfortable experience for both you and your pet sitter.
For secure and convenient home access, we highly recommend our Key Lock-Boxes, available for a one-time fee of $10.00 each. These lock-boxes are yours to keep and are a worthwhile investment, ensuring that both your primary and backup pet sitters can always access your home, even in unforeseen circumstances. This eliminates the need for key exchanges and adds an extra layer of security for your peace of mind.
Navigating Holiday Pet Care
We know that holidays are often peak travel times, and pet care needs don’t take a vacation. To ensure our sitters are available during these busy periods, a Holiday Pet Sitting surcharge applies. For visits and walks, an additional $5.00 per service will be added, and for all other services, a $10.00 extra fee will apply on New Year’s Eve, New Year’s Day, Memorial Day, Fourth of July, Labor Day, Thanksgiving, Christmas Eve, and Christmas Day. Planning ahead and booking your holiday pet care early is always recommended.
Streamlining Key Management
To further simplify logistics, we offer a Key Pick-Up or Drop-Off service for $8.00. This fee applies if a separate trip is needed for your pet sitter to collect your key before services begin or to return it after completion. Utilizing the key lock-box can help avoid this charge and streamline the process.
Understanding Our Cancellation Policy
Life happens, and plans can change. We have a clear and fair Cancellation Fee policy to respect our pet sitters’ time and schedules. For recurring midday dog walking clients, we request cancellations by 8:00 am, at least 4 hours before the scheduled walk. Cancellations with less than 4 hours’ notice will be charged the full service price. For vacation pet sitting, a 24-hour notice is required. Cancellations made with less than 24-hour notice will incur a charge of 50% of the visits falling within that 24-hour window. For major holidays, a 72-hour cancellation notice is necessary, and non-refundable deposits are required for pet sitting services during these peak times.
Maintaining Consistent Care
For established clients, we offer Review Meetings with Established Pet Sitters at $15.00 per visit per sitter. This ensures continuity and allows you to reconnect with your regular sitter to discuss any changes in your pet’s needs or routines. This fee is waived if you are assigned a new pet sitter.
Specialized Pet Care Needs
Administering Meds is typically included in our standard service at no extra charge. However, for more complex treatments, such as subcutaneous fluid administration, or for pets who are particularly resistant to medication, a fee may apply. This will be discussed and agreed upon during the initial consultation.
We also understand that pet messes can happen. An Excessive Pet Mess Clean-Up fee may apply in situations requiring significant cleaning beyond the usual scope, such as cleaning loose stool from carpets, vomit, or excessive indoor urination. This fee will vary depending on the extent of the clean-up required.
For clients with gardens or houseplants, we offer Extensive Watering of Plants/Grass for $5.00 per watering. This service is designed for more demanding watering needs, such as watering new sod, outdoor shrubs and flowers, or numerous indoor or outdoor potted plants. Standard plant care, such as watering a few houseplants, is usually included in our regular pet sitting visits.
Conclusion: Your Partner in Pet Care
At solcat.net, we strive to provide transparent, reliable, and loving care for your pets, allowing you to enjoy your time away with complete peace of mind, even during the “dog days” of summer or when those “cat naps” become essential. Our clear pricing structure and comprehensive services ensure that your pet’s needs are met with professionalism and genuine care. Contact us today to schedule your free consultation and discover how we can become your trusted partner in pet care.
